Shipping & Returns
We want you to be fully satisfied with every item that you purchase from www.mycalsura.com. Your order will be shipped out in 3-5 business days via USPS. We ship only domestically. All packages are tracked to ensure delivery. Confirmed delivered packages later reported missing, stolen or lost are not our responsibility. If your product is damaged in transit, we will require documentation so please be prepared to send emailed photos of damage. Once received, we will be happy to send a replacement at no cost to you.
If you are not completely satisfied with any item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price.
The item must be returned, unused or used, in good condition, in original boxes (whenever possible), to ensure full credit. All return shipping is at the customer’s expense and must be returned within 30 days of original shipping date. Refund will either be a site credit or refunding in the form of payment made. Refunds will take up to 30 days to process.